If by chance our Magsofter products do not work well for your skin you may send them back to us within 15 days from delivery for a full refund (you will have to cover the cost of the return label).

In the event that your order arrives damaged in any way, please email us as soon as possible at support@magsofter.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@magsofter.com